At TEK 1st, we take our customer care very seriously.
While our aim is to make our website easy to understand and navigate; we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Customer Service team to help you:
For product information or assistance:
info@tek1st.com
For service and sales inquiries or assistance:
helpdesk@tek1st.com
For customer support or website assistance:
admin@tek1st.com
We will respond to you within 2 hours for emergency service
24/7 or within 4 hours for non-critical service during regular
business hours. All email correspondence is completely confidential.
TEK 1st customers may also contact a service representative by calling 214-432-6647.
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
(214) 432-6647
Monday to Friday 8:00am to 5:00pm (CST)
Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 2 hours for emergency service or the next business day for non-critical service.
Send your inquiries to:
TEK 1st, LLC
Attention: Customer Care Center
4209 Broken Bend Blvd.
Fort Worth, TX 76248
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